Privacy Policy

1.1 Information you provide to us directly

Engagement briefs (prospective clients). When you submit an engagement brief through our Site, we collect: your name, work email address, company name, company size, and the details you provide about your business challenge, prior approaches you've tried, and your timeline.

Partner applications (prospective delivery partners). When you apply to join our delivery network, we collect: your name, company or team name, work email address, website or portfolio link, primary capability, and information about your team, track record, and experience.

General inquiries. If you contact us by email or another channel, we collect whatever information you choose to include in that communication.

1.2 Information collected automatically

When you visit the Site, we and our service providers may automatically collect certain technical information, including:

• IP address and approximate location
• Browser type, device type, and operating system
• Pages visited, time spent on the Site, and referring URLs
• Cookies and similar tracking technologies (see Section 4)

1.3 Information we do not collect

We do not knowingly collect sensitive personal data (such as government ID numbers, financial account details, or health information) through the Site unless you voluntarily include it in a free-text field, which we discourage.

We use the information we collect to:

• Evaluate and respond to engagement briefs and match prospective clients with an appropriate internal delivery approach
• Evaluate partner applications against our internal vetting criteria (referred to as "The Scalestone Standard")
• Communicate with you, including responding to inquiries and following up on submissions
• Operate, maintain, and improve the Site
• Monitor and analyze usage trends to improve our services
• Comply with legal obligations and enforce our agreements
• Detect, prevent, and address fraud, security incidents, or misuse of the Site

We do not sell your personal information.

We do not share your information with third parties except as described below.

With our delivery network. Core to our service model, Scalestone manages the entire delivery relationship on your behalf. Where necessary to evaluate or deliver an engagement, relevant details from your brief may be shared internally with a matched delivery partner within our vetted network, under confidentiality obligations. Consistent with how we operate, we do not disclose your identifying details to a delivery partner beyond what is reasonably necessary to scope and deliver the engagement, and we do not disclose the delivery partner's identity to you.

With service providers. We share information with third-party vendors who perform services on our behalf, such as website hosting, email delivery, analytics, and customer relationship management — bound by confidentiality and data protection obligations.

For legal reasons. We may disclose information if required by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers. If Scalestone is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction, subject to standard confidentiality protections.

We use data collection devices such as "cookies" on certain pages of the Platform to help analyse Our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist Us in providing Our Services. We offer certain features that are only available through the use of a "cookie". Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by Third Parties. We do not control the use of cookies by Third Parties. The cookies used by Us are listed as follows for your information to opt-out of cookies or not:

• Session id, unique token, sessional, allows Us to store information about your session (referrer, landing page, etc)
• Provider's internal stats tracker to record the number of visits
• Secure session identification, unique token, sessional storefront digest, unique token, indefinite. If the shop has a password, this is used to determine if the current visitor has access.
• Your payment details.
• Your IP address and
• Any other Personal Information which you give us in connection with the Website. Wherever We collect personal data we make an effort to provide a link to this Privacy Policy. If You send us personal correspondence, such as emails or letters, we may collect such information into a file specific to You.

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including:

• Engagement brief and partner application data — for as long as needed to evaluate your submission and, if we proceed, for the duration of the business relationship plus a reasonable period thereafter for record-keeping purposes
• Correspondence — for as long as reasonably necessary to address your inquiry and maintain business records
• Technical/usage data — typically retained for a shorter period consistent with analytics provider defaults, unless a longer period is required for security or legal purposes

Depending on your location, you may have rights under applicable data protection law, which may include the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict certain processing
• Request a portable copy of your information
• Withdraw consent, where processing is based on consent

To exercise any of these rights, contact us at contact@scalestoneconsulting.com. We will respond within the timeframe required by applicable law.

Scalestone is headquartered in India. If you are located outside India, your information may be transferred to, stored, and processed in India or other countries where we or our service providers operate. Where required by law, we take steps to ensure such transfers are subject to appropriate safeguards.

We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Site is intended for business use by adults and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

The Site may contain links to third-party websites (such as a delivery partner's portfolio link submitted during an application). We are not responsible for the privacy practices of third-party sites, and we encourage you to review their privacy policies separately.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated through the Site or by other reasonable means where appropriate.

If you have questions about this Privacy Policy or how we handle your information, contact us at: